This two-day session, facilitated by QSC Director of Coaching Services
Beth Dobkin, will be offered Feb. 23-24, 2023, in Sacramento, California.
Interactive discussion and tried-and-true solutions will provide your team
the tools, skills and techniques to master exceptional customer service.

Discussion topics will include:

• The Look, Feel and True Meaning of Success
• Improving Persuasiveness
• Upselling
• Garnering Trust and Loyalty for Staff Members and Customers
• Overcoming Sales Objections
• And Much, Much More!

This course is open to everyone. PHCC members and QSC members
receive a discounted price.

Location :

PHCC of California

1820 Tribute Rd, Ste. A

Sacramento, CA 95815-4307

(916) 426-8013