SARASOTA COUNTY / ACCELA FAQs
Accela Civic Apps for the Development Community

Why is the county switching permitting systems?
The county’s current system was installed in 2004 and last updated in 2012. It is nearing the end of its functional life, and the move to Accela will provide a standardized, cloud-based solution that is easily configured and maintained with the latest product updates.
Who else is using Accela Civic Apps?
Manatee, Charlotte, Hillsborough, Pinellas, Pasco and Polk counties, and the City of Tampa all use Accela with high satisfaction.
How long will this transition last?
The county anticipates that Accela will fully launch by September 2023.
Will training be provided on how to use Accela?
Sarasota County will launch a new customer portal that will be easy to understand and use. A variety of training tools will be provided to support common questions and challenges, such as how to use the new Digital Plan Room feature. In addition, the county will keep its customers informed with progress emails throughout the process.

-Information provided by Sarasota County Accela News, Mar 30, 2023